Terms & Conditions

1. General Conditions

By using our website, you confirm that you have the legal capacity to enter into a binding agreement under applicable law.

You agree not to use our website or products for unlawful or unauthorized purposes.

We reserve the right to refuse service, restrict access, or cancel transactions for legitimate reasons, including suspected fraud, misuse of our services, or violations of applicable laws.

Any such action will remain subject to applicable consumer protection requirements.

2. Products & Availability

VerdyOfficial offers clothing, fashion items, and related merchandise.

We make reasonable efforts to display accurate product information, including:

• Product descriptions
• Available sizes
• Colors and designs
• Materials and specifications
• Pricing
• Product availability

However, minor differences may occur between product images and actual items due to lighting, screen settings, or reasonable manufacturing variations.

Customers are encouraged to review product descriptions and sizing information carefully before purchasing.

Product availability may change without prior notice.

3. Product Sizing & Colors

We understand that choosing the correct size is important when shopping for clothing online.

Before purchasing, we recommend reviewing the available sizing information and product specifications.

Please note:

• Sizes may vary between styles.
• Product measurements may have reasonable manufacturing tolerances.
• Colors may appear slightly different depending on your device display.
• The fit of clothing may vary depending on design and material.

If you need assistance selecting a size, please contact our customer support team before ordering.

Email: [email protected]

4. Pricing & Payments

Product prices are displayed in the currency indicated on our website or during checkout.

We reserve the right to update product prices, offers, and availability without prior notice.

Any applicable shipping charges, taxes, or additional fees will be disclosed during checkout.

Payments are processed through the payment methods offered on our website.

You agree to provide accurate and complete billing information when placing an order.

If a pricing or payment error affects your purchase, we may contact you to explain the issue and available options, including cancellation and a refund where appropriate.

5. Order Confirmation & Acceptance

After placing an order, you may receive an email confirming that your order request has been received.

Order acknowledgment does not necessarily mean that an order has been accepted.

Orders are subject to:

• Product availability
• Payment authorization
• Accurate customer information
• Fraud prevention checks
• Order acceptance

We reserve the right to cancel orders for legitimate reasons, including unavailable products, payment problems, or suspected fraudulent activity.

If an order is canceled after payment has been collected, an appropriate refund will be issued.

6. Order Processing & Shipping

At VerdyOfficial, we aim to process and dispatch orders efficiently.

Our standard order processing time is:

Orders are generally processed Monday through Friday, excluding weekends and public holidays.

Once dispatched, estimated standard delivery is:

These delivery estimates exclude processing time.

Actual delivery dates may vary depending on destination, carrier availability, customs procedures, weather conditions, and other factors.

We will make reasonable efforts to ship within the timeframe communicated at purchase.

If we cannot ship within the applicable promised timeframe, we will notify you and provide the delay-related cancellation and refund options required by law.

For complete details, please review our Shipping Policy .

7. Free Standard Shipping

VerdyOfficial offers FREE Standard Shipping on all orders to supported delivery destinations.

No minimum purchase is required.

Any optional expedited delivery charges will be displayed before purchase if such services are available.

Delivery availability and estimated timeframes may vary depending on your location.

8. Returns & Refunds

Customer satisfaction is important to us.

VerdyOfficial accepts eligible standard returns within 7 calendar days of delivery.

To qualify for a standard return:

• Items must be unworn and unwashed.
• Products must be in their original condition.
• Original tags must remain attached.
• Items must meet the applicable return requirements.

A $15 restocking fee applies to approved standard returns, except where waived under our policy or prohibited by law.

Customers are generally responsible for return shipping costs on voluntary change-of-mind returns.

Damaged, defective, or incorrect items are handled separately in accordance with our Return & Refund Policy and applicable consumer protection laws.

For assistance, contact:

[email protected]

Full details are available in our Return & Refund Policy .

9. Exchanges

VerdyOfficial offers eligible domestic size exchanges within the United States.

Exchanges are available for different sizes of the same original product style, subject to availability.

Approved domestic size exchanges are not subject to the standard restocking fee or return shipping fee.

At this time, standard international size exchanges are not available.

International customers may request an eligible return and place a new order.

Mandatory consumer rights remain unaffected.

10. Order Cancellations & Modifications

We begin processing orders as soon as possible.

If you need to cancel or modify an order, please contact us immediately.

Once an order has been packed or dispatched, modifications or cancellation may no longer be possible.

Orders placed during weekends or public holidays may sometimes be eligible for cancellation if requested within 24 hours and processing has not started.

Cancellation availability depends on the order's status.

Nothing in this section limits your legally required cancellation or refund rights.

11. Shipping Address & Delivery Responsibilities

Customers are responsible for providing accurate delivery information.

Please carefully review your:

• Full name
• Shipping address
• Apartment or unit number
• City and state
• ZIP or postal code
• Contact details

Incorrect or incomplete information may cause delivery delays or additional charges.

If you discover an address error, please contact us as soon as possible.

Once an order has shipped, address modifications may not be available.

We will review shipping issues and provide assistance in accordance with our policies and applicable law.

12. Lost, Missing, or Damaged Orders

If an order arrives damaged, contains incorrect merchandise, or is missing an item, please contact us promptly.

To assist with your request, provide:

• Your order number
• A description of the issue
• Relevant photographs
• Shipping label or tracking information, if available

We will investigate and provide an appropriate resolution.

If tracking indicates that a package has been delivered but cannot be located, please contact our support team so we can review the available delivery information.

Your applicable legal rights are not limited by this section.

13. Promotions & Discount Codes

VerdyOfficial may offer promotional discounts, seasonal sales, and limited-time offers.

Promotions may:

• Apply only to selected products.
• Have expiration dates.
• Require specific discount codes.
• Be subject to eligibility restrictions.
• Be unavailable in combination with other promotions.

Discounts must be applied according to the terms displayed with the relevant offer.

We reserve the right to modify or discontinue promotional offers in accordance with applicable law.

14. Intellectual Property

The VerdyOfficial website may contain text, graphics, photographs, logos, designs, and other materials protected by intellectual property laws.

Content owned by VerdyOfficial or used under appropriate authorization may not be reproduced, distributed, or commercially exploited without the necessary permission.

Third-party trademarks, logos, brand names, and other protected materials remain the property of their respective owners.

Any reference to third-party brands does not automatically indicate an official partnership, sponsorship, or endorsement.

15. Prohibited Website Activities

You agree not to:

• Use our website for fraudulent activities.
• Provide intentionally false order information.
• Attempt unauthorized access to website systems.
• Introduce viruses or malicious software.
• Interfere with website security or operation.
• Violate applicable laws or third-party rights.
• Misuse protected website content.

We may take appropriate action against unlawful or unauthorized activity.

16. Third-Party Services

Our website may use third-party services for:

• Website hosting
• Payment processing
• Shipping and delivery
• Order management
• Customer support
• Website analytics

These services may operate under their own applicable terms and privacy practices.

Our website may also contain links to unrelated external websites.

We are not responsible for the independent content or practices of those external websites.

Nothing in this section removes responsibilities that VerdyOfficial owes customers under applicable law.

17. Privacy & Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.

We may collect information necessary to process orders, arrange deliveries, communicate with customers, and operate our services.

For more information, please review our Privacy Policy on verdyofficial.com.

18. Disclaimer of Warranties

We make reasonable efforts to provide accurate information and properly described merchandise.

However, we cannot guarantee that our website will always operate without interruptions, delays, or technical errors.

To the extent permitted by applicable law, website services are provided subject to applicable limitations.

Nothing in these Terms & Conditions excludes or restricts warranties, remedies, or consumer protections that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, VerdyOfficial is not responsible for losses resulting solely from unauthorized website use, customer misuse, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions limits liability that cannot legally be excluded, including liability arising from legally protected consumer rights.

Your statutory rights remain unaffected.

20. Events Beyond Our Control

Certain circumstances beyond our reasonable control may affect website operations, order processing, or shipping.

These may include:

• Natural disasters
• Severe weather
• Transportation disruptions
• Government restrictions
• Customs delays
• Labor interruptions
• Unexpected technical difficulties

We will make reasonable efforts to communicate significant issues affecting customer orders.

Any applicable cancellation or refund rights will remain available.

21. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of Texas, United States, except where mandatory consumer protection laws require otherwise.

Nothing in this section removes legal protections that customers may have under applicable laws in their jurisdiction.

22. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business operations, products, services, or legal requirements.

Updated terms will be published on this page.

Changes will not retroactively remove rights already acquired under accepted orders.

We encourage customers to review these terms occasionally.

23. Contact Information

If you have questions regarding our Terms & Conditions, orders, products, or services, please contact us.

We appreciate your trust in VerdyOfficial and look forward to providing you with an enjoyable shopping experience.

Thank you for choosing VerdyOfficial!